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How do I change delivery options for Nutrisystem?

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I received my first shipment today - despite requesting that the delivery be delivered to the kitchen door - which is on a covered patio - the shipment was placed in my front yard in the full sun on an ant hill - needless to say, I spent over $300 for a gooey ant infested mess - I have sent several messages and tried several venues to ask nutrasystem how to change the delivery instructions and no one seems to know how to do it - does any of my fellow nutrisystem brethern know since nutrisystem itself seems to think delivery instructions is a foreign language - any help would be appreciated..

Comments (7)

Your question was: How do I change delivery options for Nutrisystem?.

Sounds like a claim is in order to UPS, since they were most likely the delivery source. How about talking to your UPS driver and asking him/her if the package can be held at one of their centers for you? How about asking him/her to put it around back?.

I don't see how NutriSystem can relate that directly to your UPS driver..

But, I would demand repayment from UPS for the anthill incident!..

Comment #1

I appreciate the guidance to contact UPS - but why do we have delivery instructions if nutrisystem refuses to add the delivery instructions to the packaging? I checked the box - no such instructions listed - if you all recall, when you first made your order, you had to fill out delivery instructions - why if nutrisystem simply fails to advise UPS - should UPS be responsible?..

Comment #2

I worked for a pharmaceutical company that shipped via UPS. We put delivery instructions on the shipping labels if requested to do so by customers.

An example is the label reading "place delivery on side porch." Nutrisystem certainly could do this as well...

Comment #3

Delbert: I'm sorry that none of us would be able to help...we are only members, just like you. Perhaps you could ask a NutriSystem Supervisor to help with your options. I hope it works out for you. The program is really fantastic (prepare to see a hoard of skinny ants!)...

Comment #4

Good Morning,.

For information regarding your order, you can call 1-800-585-5483, opt. 3 or email ..

Thank you,..

Comment #5

Way too cute...you had me giggle on that one! Thanks for that very unexpected smile so early in the morning!..

Comment #6

My box that arrived Monday was kinda open on one side of the flaps....as if someone was trying to see what was in the box without completely ripping it apart. I caught the UPS man right before work, so it wasn't a random person. This happened by someone at UPS...

Comment #7

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